Chargeback insurance

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Chargeback insurance refers to an insurance coverage protecting a merchant who accepts credit cards. The coverage protects the merchant against cardholder fraud in a transaction where the use of the credit card was unauthorized, and covers claims arising out of the merchant’s liability to the service bank.

This coverage can apply under a number of circumstances, including:

  • A credit card is lost or stolen and used before the cardholder can report it
  • Identity theft
  • Post-purchase "ship to" information changes

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